- Solfeh | سُلفة

Privacy Policy

Effective: March 10th, 2020

Privacy Policy

This Privacy Policy is deemed part and parcel of the Terms & Conditions of Solfeh, which can be found here.

All terms in this Privacy Policy shall have the meaning given to each term at the Terms & Conditions.

We respect Your privacy and have devoted Our efforts to ensure all personal information, work information and details are secured as possible, subject to the Terms& Conditions and the Privacy Policy that is incorporated into the Terms& Conditions.

Please take the time to read carefully the Privacy Policy as by using Our Website and Service, You automatically agree that You have read and accepted to be bound by Our Terms & Conditions and Privacy Policy. The type of information We collect may vary depending on Your use of Our Website and the Service.

General

We may update, change or modify this Privacy Policy and You accept to be solely responsible for reviewing the Policy from time to time as any update, change or modification by Solfeh shall effective immediately upon posting at any time and at its discretion.

This Privacy Policy is an integral part of the Terms& Conditions and shall read with it all the time, the other provisions available on the Terms & Conditions shall apply on this Privacy Policy.

Information We Collect, Receive

For the purposes of providing You with the Services or information available on Our Website, You provide Us with Your personal information, work information and details with Your consent to use, share and make available, where applicable, to other users and/or any third-party or the public.

Usage Information

Whenever You use or visit Our Website or Your profile,or use Your Services, Solfeh, uses a variety of technologies to collect information about You (“Usage Information”). Usage Information include without limitations, the name of Your internet service provider, the browser and the type of machine (“Device Type”), operating system, application, the time, the page served and the preceding page views and Your use of features on the Website and the Service version You are using, and any website that may referred You to Us and the pages You visit to help manage and enhance the Website and the Service.

Device Identifier

Whenever You use or visit our Websiteor Your Profile, or use Our Service, Solfeh, uses a variety of technologies to collect information about You such as your IP address or other unique identifiers for any device You use to access and use Our Website and Service such as (computer, mobile phone, tablet or any other device). W, service providers, business partners or any third party may use a device identifier among other things, to administer the Website, Your profile or the Service; help diagnose problems, analyze trends, track Users’ web page movement over time and access different websites, platforms or other mobile, online or offline services.

Personal Information & Work Information

We may collect personal information or work information (information that can be used to identify you as an individual) such as, name, national identification number, email, telephone number, home address, demographic information (zip code, age), contact details (phone book), Your employer, Your salary, Your income sources and/or payment information such as account or credit card numbers and details).

How We Use the Information We Collect

We use information We have collected and stored for a variety of reasons; to provide You with Service or information You request, such as the Solfeh Amount, the Murabaha Amount, the number of installments, special events or otherwise, including without limitation:

  1. Respond to Your questions and requests and mainly provide customer support services.
  2. Enable You to participate in promotional activities or programs.
  3. Verify Your identity.
  4. Provide you with access to the Website, Your profile.
  5. Communicate with You about Your profile, the Service, any activities on the Website and, in our sole discretion, changes to any Solfeh Terms & Conditions and PrivacyPolicy or any notice.
  6. Tailor content, advertisements, improve our Website and the Service.
  7. We may provide You marketing for Our Service, any new services and those of Our partner companies.
  8. For Our records to enable Us to operate and provide Our Service, including providing Users support, and improving, fixing, and customizing our Service and Website by developing and testing new services and features.
  9. Comply with the license obligation, where applicable.

Disclosure of Information

We use information We have collected and stored for a variety of reasons; to provide You with Service or information You request, such as the Solfeh Amount, the Murabaha Amount, the number of installments, special events or otherwise, including without limitation:

  1. We reserve the right to share the collected information with any private or public authorities that will enable Us to limit fraud, violation or abuse of our Website and Service.
  2. We may transfer and disclose any information, if Our business or a division of Our business is being reorganized, acquired or sold all or portion of the assets were to be transferred to a new owner.
  3. We may transfer and disclose any information to any third party, including governmental authorities, to comply with a legal obligation, such as court orders or otherwise as required by the applicable laws.
  4. We may transfer and disclose any information to verify or enforce our Terms & Conditions, this Privacy Policy or any other applicable policies.
  5. We may transfer and disclose any information related to security or technical issues or otherwise to protect Our rights, property or security of third parties or Users or the public.

Except as described hereabove, We shall not provide Your personal information or work information to any third-party affiliated with Solfeh. And under no circumstances we shall sell or rent your personal information or work information to any User or a third-Party for any reason.

Users Activities, Account and Protection

You acknowledge and accept that You are using our Website and Service bearing all risks associated with it. And all activities are available on Solfeh for public viewing, including Your profile or mobile number, financial information. Therefore, We strongly advice when sharing any personal details on our Website or Service to take all necessary measures to minimize risk as possible as We cannot guarantee the privacy or security of Your information. And We encourage You to evaluate all risks may be associated with all activities, information You make available through Our application or sharing details with any User or a third party before entering into any transaction.

Moreover, We help protect Your privacy by Our reasonable technical means and reasonable security procedures as possible. Such measures may include the unique OTP that enables you to protect your profile, information and details. Therefore, if your mobile number was compromised for any reason, you should notify Solfeh immediately to take all necessary actions. However, Solfeh in no event shall be liable of any breach of Your privacy resulted from Your wrong use of the Website or the Service or your noncompliance with the Privacy Policy or for anythird-party infringement or any reason whatsoever.

Cookies

Solfehuses technologies such as Device Identifiers and Cookies (data files placed on a device when its used to visit the Website) to collect information and help analyze page view and flow, in addition, to associate Users with social networking sites. Please be aware that some features and functionalities may not work properly without using Cookies because We may not be able to recognize and associate You with Your profile. As such, if You block or delete cookies, not all tracking that We have described in our Privacy Policy will stop. Also, please note that third parties may opt to use cookies or similar files on Your device to personalize your experience on their websites or applications. You may opt to decline cookies at any time.

Phishing Scams

There has been noticeable increase in the number of suspicious emails claiming that they provide the Service without, lottery or otherwise. This type of solicitation is known as “Phishing Scams” or “hoax-emails”, with the primary objective being to obtain the user’s personal information, work information and details. Please notify Solfehimmediately if you receive any email or notification pertaining such. As Solfeh will never ask you to send Your mobile number, Your IBAN or any other personal information or work information through an email, fax or text messages.